Most Photon® Flashlights are repairable.
Please check below for the most common questions.
The most common call we get is someone wondering why their Photon® MicroLight turns off after 6 seconds.
For all of our products with our Freedom Technology: X-Light® Micro, Freedom®, Proton® Pro.
Your Light is still in Point of Purchase Mode (POP)
POP is a demonstration mode which allows you to test our flashlights in the store while keeping the batteries fresh by automatically turning the light off after 6 seconds.
To Exit: Press and hold the button until the light shuts off. (About 20 seconds) This will activate all the regular functions of the light.
To Activate the full function of your light you Must Exit Point of Purchase mode.
Which Photon® lights are made in the USA?
All of our Micro-Lights are made in the USA. Our expert team hand builds all these great products in Oregon with pride.
My light turns on in my pocket.
If you ever have a problem with inadvertent battery drain or just keep finding your light on in your pocket there are a few things we can recommend.
For all of our products with our Freedom® Technology: X-Light® Micro, Freedom®, Proton® Pro.
1) Use Momentary Mode:
Momentary mode changes your light from constant on to squeeze On/Off. When this mode is activated the button will not stay on unless it is pushed constantly. It also allows you to use the light as a signaling device.
- To access this mode press the button rapidly 4 times, or until it the button only stays on when pressed.
- To exit this mode, simply press and hold the button until the light turns off (about 4 seconds).
2) Use 3 Minute Timer Mode:
3 Minute Timer mode automatically shuts the light Off after 3 minutes. While in this mode you have full access to full range brightness control, the 3 strobe beacons and automatic SOS all of which will shut off in 3 minutes. This mode is great because it allows you to use the lights full functionality and is a warranty against inadvertent battery drain.
- To access this mode press the button rapidly four times or until the button only stays on when pressed.
Next press and hold the button, the light will turn itself off, continue to hold the button for another 5 seconds, the light will blink once to let you know you are now in 3 minute timer mode.
- To exit this mode press the button rapidly four times or until the button only stays on when pressed.
Next hold the button for 4 seconds or until the light shuts off. You have exited 3 minute timer mode!
What do I do if my light gets wet?
If your Photon® brand flashlight gets water inside it, just open the case, dry it out and your on your way.
All of our lights can get wet without any immediate damage, see IPX ratings below.
Note: batteries and other metal parts will corrode when left wet.
When you inevitably find your light in the washer, or when the stream crossing gets wetter than you planned.
Or your light sinks to the bottom of the beer cooler, no worries!
X-Light® Micro and Photon® II
IPX-4 Rated Splash Proof.
Protected against splashing from any angle.
Photon®, Photon® II PRO, Freedom® Micro, Scorpion Finder and Proton® Pro
IPX-7 Rated Waterproof.
Protects against immersion up to 1 meter for 30 minutes.